Christmas Delivery Dates

UK mainland:
Tuesday 17th December    
Scotland, islands and Ireland:
Monday 15th December

Please place your order prior to 3pm on the dates above for expected delivery on Thursday 19th of December. Orders after this time may take longer due to hauliers being at their capacity at the busiest time of the year - so dates cannot be exact.

Dog playing fetch in the lake Dog playing fetch in the lake

Privacy Policy

Information we may store

We will request personal information such as your name, address, contact telephone number and e-mail address to facilitate the processing of on-line purchases. Personal information is used solely by us, PayPal (our secure payment system) and the courier company for the purpose of delivery. Personal information is never sold on to other companies.

Moonjoon does not store your payment details; these are collect by PayPal for processing. PayPal may use certain information about you, including any received from credit reference and fraud detection agencies. This helps to protect both you and us against fraudulent transactions.

We may also ask if you would like to receive information about our product range, special offers and other information that you may find useful. You will have the option of opting out of such mailing lists and Moonjoon will honour this. We promise not to send you spam emails.

Limitation of liability

Moonjoon shall not be liable for damages of any kind, including without limitation special or consequential damages, arising out of your access to, or inability to access, this site or your use of, or reliance upon, this site or the content. Moonjoon has no duty to update this site and hence is not liable for any failure to update such information.

We may offer links to websites external to this website, Moonjoon are neither responsible nor liable for your use of other websites.

Policy key definitions

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information.

Our methods meet the GDPR compliance requirement.

Your individual rights

Under the GDPR your rights are as follows:

We handle subject access requests in accordance with the GDPR.

You also have the right to complain to the ICO (www.ico.org.uk) if you feel there is a problem with the way we are handling your data.

Moonjoon
Tyn y Mynydd
Llanelidan
Ruthin
Denbighshire
LL15 2LG
Telephone: 01978 790 111
E-mail: info@moonjoon.co.uk